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Site reliability engineer: What I do and how much I make

Video transcript

my name is Ruth grace law I'm 24 years old I'm a site reliability engineer at Pinterest on the course site reliability engineering team and my salary is approximately one hundred and twenty thousand dollars can just fix a website and mobile apps and they allow people to collect things that they find on the internet ideas that they want to put into their own lives and save them all in one place is inspiration course site reliability is responsible for the overall reliability of Pinterest we're always trying to be proactive to help improve the experience for engineers we've got about 400 engineer's at Pinterest and our goal is to help them make their services more reliable and we also have 150 million users of contrast and so we want printers to work well for them for site reliability engineering we have two categories of responsibilities there's proactive and there's reactive so reactive work would be looking at operations requests if somebody needs help with something and then proactive would be improving the system so that the more reliable and easier for people to use I think there are two main skills that are good to have the first one is learning to be be okay with not feeling like you aren't the expert in you might not ever be the expert but kind of diving in and doing your best anyways and also knowing how to code which is also really good because then you can automate what you're doing and improves the system problems are so complex that it's important to also persevere sometimes they'll get stuck on something and then I'll try to work on something else and then come back to it it's also really important to ask the people around you for help because often there's that one senior engineer who who knows all these details when they're not written down I guess the most frustrating thing or difficult thing about this job is that sometimes the problem that you're trying to fix is just so so deep so complicated you you try all these things they don't work and it turns out it's it's something that that doesn't even make sense Sean who works on Kafka here at Pinterest he once had this problem where certain machines would would run fine and then other machines would not and he figured out that it was because the way they were named certain numbers on the end of the machine name we're not working because it was being converted to octal and those that's just an example of a problem that's so crazy that you never be able to figure out unless you met somebody that had figured it out before
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