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What is artificial intelligence and how do social media companies use it?

A robot invasion...of our minds

What is artificial intelligence and how do social media companies use it?

“Tiktok had started recommending weight loss videos and ‘what I eat in a day’ videos to my ‘For You’ page.”
–Anonymous, Age 13, Orange County
Persuasive design features on social media have us constantly checking notifications, monitoring our “likes,” and endlessly scrolling. These features aren’t merely there to keep you entertained. Instead, they incentivize you to keep coming back and create opportunities to analyze your behavior while you’re there. The more data they have, the more easily they can figure out how to hook you.
An outline of a human head with a brain that is connected to various nodes and surrounded by images of data
Underneath what you see, driving the posts in your feeds, notifications you receive, recommendations, and much more, is artificial intelligence (AI). AI enables computers to mimic some of the ways human minds work, from learning to problem-solving to decision-making. AI is powered by algorithms, which are instructions that tell a computer how to operate.
Algorithms can be used to create self-driving cars or find cures for diseases, but persuasive technology companies specialize in algorithms that influence human behavior because that’s what they sell to the advertisers who are their customers.
For example: ByteDance, the company that owns TikTok and several other apps worldwide, is a persuasive AI company – not a social media company. Their success as a business comes from the sophisticated algorithms their apps are built on. They study how people use TikTok, considering everything about their users from the websites they browse to how they type to keystroke rhythms and patterns. These algorithms have made ByteDance the most valuable startup in the world.
Image of a Tik Tok video
Features like following other users, likes, comments, and shares feed information to algorithms so they can capture and keep your attention.
TikTok isn’t addictive just because creators are funny; it’s addictive because it uses one of the most sophisticated persuasive algorithms on the planet to choose videos that will keep you watching. When everyone’s videos get more and more likes, everyone ends up on TikTok far longer than they intended.

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