Found a problem? We want to know about it!
These instructions are for reporting issues with the site in general. If you have encountered an issue with the content of a particular question, then please head over to the question and click the “Report a mistake in this question” link at the bottom of that page.
If you're lucky, someone has already reported the problem and you can simply vote for it by turning on the star next to it in the list of known problems. Otherwise, please use the following steps to create a new issue in our issue tracking system.
- Go to the new problem form.
- Fill in the Summary and Description fields. Note: The information you provide will become public, so do not include any private or confidential information.
- Click the Submit Issue button.
Your submission will show up in the list once we've had a chance to give it a quick review.
If you vote for something or submit something new, you'll get emails as people comment on it. When we think we've taken care of it you'll get an email saying "Status: Fixed", and you'll see the difference the next time we upgrade the site. If at any point you want to stop getting the emails, just follow the link in one of them and click on the star to make it dim.
Thanks for taking the time to help us make Khan Academy better!