Main content
Entrepreneurship
Course: Entrepreneurship > Unit 1
Lesson 11: Dave Smith - CEO & Founder of TekScape ITEngineering a Solution to Every Problem
When Dave Smith came to the harsh realization and he alone was in charge of his future, he took a resourceful route to become an expert in his field. Mixing the desire to make it with the imagination to fake it, he went to great lengths to connect with TekScape IT customers and make them believe that his tiny organization was big enough to solve their trickiest problems. Created by Kauffman Foundation.
Want to join the conversation?
- What does CEO stand for?(6 votes)
- So what exactly is his "Engineering Solution to Every Problem"?(5 votes)
- His engineering solution to every problem is not a specific thing. He is explaining that as an entrepreneur, you must engineer your own solution. Both literally and figuratively. You must mentally think about how to make the world work and physically engineer things to help the world's problems.(7 votes)
- The entrepreneurs know selling - as mentioned by dave smith
How to sell anything ?(1 vote)- First, selling is a process and is based on a very singular relationship of trust (between sellers and buyers). It is guided by perceived value, but is also shaped by subjective values. More than protocols, tricks and guides, selling is about building a bridge of trust. A good product (or service) is mandatory. Listening and exploring needs to offer convenience, cost-reduction or any other value relevant to the sales transaction (e.g. recognition as social status) is part of the "ground zero" . The second step is a little more complicated and involves the bridge of trust. This is not easy to establish and demand a lot of dedication since trust is only achieved when sellers present real knowledge, respect, full transparency and the expected fairness in the negotiation.
A very important note: sellers and buyers don't need to be friends, but they need to trust the professional behind beautiful words and compelling promises. If you respect the professional space, show knowledge, play fair, present value and stop trying to find the silver bullet or get advantage all the time, you will succeed. As everything in life, success on sales is a matter of dedication and time. This is my perspective.(3 votes)
- AtDave mentions Key Performance Indicators. What are examples of these? 1:55(1 vote)
- how do I find a manufacturer?(1 vote)
- You would want to likely find a contract manufacturer to build a product. Before this step, you might want to build a prototype. One way to do that might be to find an engineering student that could fabricate one or a few prototypes for you .(1 vote)
- At what point in the business that is it 'big enough' to get professional Accounting help/services?(1 vote)
- i don't think we need professional accounting services when our business are "big enough", we should consider to built our own Accounting department to deal with all problems related to finance and accounting(1 vote)
- At, Dave says that every entrepreneur has to be a sales person. How can I become a sales person? Does anyone have what it takes? Can it be developed? 0:35(2 votes)
Video transcript
- Hi, my name's Dave Smith. The name of the company is TekScape IT. I look at just about
every aspect of my life in a very engineering aspect. Engineering is driven by logic. So I logically deduce every decision and every fork in a road and find a way to say, okay, if this equals this, then this is the net result. Then to convert that to business owner, I had to learn the finesse side of it and leave a lot of the
engineering side behind. Every entrepreneur has
to be a salesperson. If they're not a salesperson then their product they're developing isn't going to mature. You're your best salesperson
as an entrepreneur. If you can't finesse the product then you're gonna have a hard time trying to deliver it to market, or even creating a strategy
to deliver it to market. Otherwise you would have
to rely on somebody else to deliver your idea, your concept, your entrepreneur spirit. Fortunately it was something
that came naturally to me and I had an engineering background, but it came naturally. And I've realized over
the last five years, my gift as an entrepreneur is
to be able to bridge the gap between technical ability
and business ability and be able to articulate and
explain to any business owner, here's the solution
that you're looking for. Some things you learn over the years of being an entrepreneur and growing in business is that you have to focus on
the things that you're good at and then hire people to do the things that you're
not necessarily good at. I'm good at sales, I'm
good at bridging the gap. Other aspects like operational
aspects, accounting aspects, those aren't my specialty. So I need to entrust in people those operational aspects of the business for them to be able to
deliver what I'm looking for. You need to have a general understanding of your accounting aspect. I think that's the most
critical thing that you need because when you start to develop past two, three million
dollars of business, if you don't have a good
handle on your accounting and the KPI, your key
performance indicators that you should be getting
from your business, you're not gonna be able to measure how fast you can grow
or what you can invest. Also a marketing strategy. What is your go-to market strategy? Is it a social networking aspect? Is it a direct marketing? Is it a telemarketing? What is gonna be able to establish the best customer base for you and be able to target
that marketing strategy. It's not the same for every business. If you think you're gonna start a business and then sit back and enjoy
whatever's gonna come, don't start a business. You have to be able to work harder and more diligently than
anybody that's working for you because they won't believe
in you if you don't. So I'm unsatisfied everyday. There isn't a day that I go
into work and like great. Life is great. Now I'm gonna enjoy the day. Everything's fine. It's because people's lives, I'm responsible for them. And so the more people that I hire, the more people's lives
that I'm responsible for. So it's almost like a duty, that I feel responsible for is to support these people's lives. And making sure that
I'm building a company that's financially sound, that has the ability
to grow in the future. And I have to be able to support
their lifestyle behind it. You go through these different aspects of building the organization. And I originally started
my business saying, okay, I wanna make a million dollars. Or I wanna grow however big I can grow. And then you achieve these goals. I feel like people lose sight of what they're trying to accomplish. Money isn't everything. I have to be in the mix of it all. I have to be involved in it all. I have a passion for the
product that I'm delivering and the success of that product. And if I moved on and I
went and sold this company, I still want that 'cause I'd built it. It's my baby.